VASANA LOUNGE

1. COD or cash on delivery facility is available on most pincodes across India.
2. We do not offer a try-and-buy at the time of delivery or an open box delivery.
3. You must first pay the courier partner prior to opening your parcel.
4. The courier partner cannot process an exchange or accept returns.
5. All returns and exchanges must to be routed through Customer Care.

Easy Returns and Exchanges

• For returns and exchanges, a nominal pickup fee of ₹149 is applicable. This amount is charged directly by our courier partner—we do not keep any part of it.
• No Cash Refunds: Instead, you'll receive a shopping coupon of equal value for your next purchase.
• 7-Day Return Window: You can return or exchange items within 7 days of receiving your order.
• Condition Matters: Items must be unused, with original labels and tags attached.
• No Try-and-Buy: We do not offer try-and-buy or open box delivery options.
• Hassle-Free Process: Simply contact Customer Care to initiate any return or exchange.